Book A Repair Service

Information and Fees

Need expert help with your appliance?
Check out the FAQ page or book a service online* with one of our qualified service and repair technicians.

To book a service and repair please have the following information ready.

  • Appliance type
  • Model Number
  • Serial Number (if available)
  • Date of purchase (if Appliance is in Warranty)

Service and Repair Fees (Out of Warranty)#

Monday – Friday

$155.00 Flat rate (includes service call out and labour) excludes spare parts

Saturdays (not available for online booking)

$185.00 Flat rate (includes service call out and labour) excludes spare parts

Assistant Technician

$70 (if required)

(#Metro areas only excluding Tasmania. Fixed labour costs do not apply to air conditioners or hot water systems)

Please tick check box if this applies

If you wish to book a service for more than one appliance, please call us on 13 13 49

* Online booking not available for Third Party booking, air conditioners or hot water systems.

COVID 19 NOTIFICATION

As the impact of COVID-19 (coronavirus) continues to affect our community, we are committed to the health and wellbeing of our customers and employees.

With increased demand due to recent lockdowns our response time may be a little longer.

Our teams are operating according to Government Health guidelines and practicing social distancing, preventative hygiene practices and contactless service.

Please be considerate as our team’s workplace is your home.

PLEASE DO NOT BOOK ONLINE if you have cold and flu symptoms, have recently traveled overseas, or believe you may be at risk of coronavirus (COVID19).
Please contact our Customer Care team on 13 13 49 for assistance.